Need help?
You're in the right place! Check out our frequently asked questions and find out how to contact us
How long does shipping take?
Shipping within Italy is very fast: your order will be at your home in 3-6 business days.
Outside of Italy, in Europe, shipping takes from 6 to 12 business days.
How can I pay?
You can pay by any card, PayPal, Scalapay. For more info visit the Shipping and Returns page.
Can I pay on delivery?
No, I'm sorry, but we do not accept payment on delivery.
How long do I have to make a return?
We know you have a thousand things to do! Relax, you have a full 30 days to return your product.
I don't like the product
If you made a mistake with the measurements, or simply changed your mind, you have 30 days to return your order. For more information about returns, visit the Shipping and Returns page.
I got the wrong size
Contact us on WhatsApp and we'll explain how to quickly make your order and receive the correct size
The product arrived damaged
No worries, you can easily return the product. Follow the return instructions on the Shipping and Returns page. In addition, send us a photo on WhatsApp with your order details. You can choose to receive another one or get a refund.
Still have questions? Contact us
Our staff is always here to help you, on every channel!
Write us on WhatsApp
Click here to chat with us
or write to +39 3889998492
Call us
From 10:00 a.m. to 7:00 p.m.
Monday to Friday at +39 3889998492
Send an email
at bibaboutiquesicily@gmail.com
or use the form on the Contact page